This picture is for the artist, my grand niece. On October 15th it will be two months since DH's operation and today has been his best day yet. Today is the first day he's said he feels great and he's acting like he does. He has more energy, his mood is lighter, his appetite has picked up, he's laughing at his own jokes and is making weekend plans. The difference between yesterday and today is unbelievable. A huge corner has been turned.
Amy references a barista on her blog and I thought of that yesterday while I was waiting for my pumpkin spice latte. And waiting. And waiting. It was obviously the first day for the woman preparing our drinks and she was completely overwhelmed. My drink took almost thirty minutes (at the bookstore so I didn't mind) and then it turned out my cup was leaking. I returned it and waited another fifteen minutes before I was given a replacement drink. That cup leaked too. Went back and this time my drink was put in a cup-in-a-cup. Unfortunately that leaked too and my mood was now not quite so patient. She then upgraded the size ("for a better value") as an appeasement and this time the cup didn't leak. The leaking cups were not her fault (all the grande cups seemed to leak) but she was so confused, tired, and overwhelmed that I am almost positive her first day was also her last. I felt bad for her. She wasn't prepared and those responsible for training her didn't.
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3 comments:
That picture was from quite a while ago! Her art has gotten much better! And now Bekah is drawing, too. She draws people with really long necks. And everybody has hair except for Scott, who has little spiky lines across the top of his head. And for some reason, she makes his eyes bigger than anybody else's. Cute.
I am so glad DH is feeling better! Maybe soon you can bring up the Alaska idea!
So sorry your coffee experience wasn't what it should have been! That is so frustrating! But if you go visit that blog, you will see you are not alone! Then you can have a good laugh over it. :-)
So glad DH is back to his old self....good job Sandy.
Poor girl....the last time I went to the local latte shop I got a mocha minus the mocha....a big sip and i almost gagged. Went back and it was fixed but had to wait...oh well.
Amy, definitely revisiting the Alaska idea with him. And I love the picture - brings back good memories.
Rosemary, I wonder what the turnover rate is - they receive good benefits but have to put up with a lot.
Both of you - Thanks. I'm glad DH is getting back to his old self too.
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